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Social Media Community Mangement

6 Social Media Community Management Tips from a Digital Marketer Turned Community Manager [Interview]

Tanya McTavish, digital marketer turned social media community manager, shares her social media community management tips.

This is the second in a series of interviews (read the first one here) with community managers who are responsible for the execution of social media within their company. What can other community managers, those who want to become community managers, as well as social media professionals learn from their experiences? If you are a social media community manager and would like to be interviewed for this blog, please contact Neal. Community managers have become one of the most important resources a brand can use to market online. With a focus on connection, brand advocacy and social media response, a community …

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Social Media Community Management Advice from Shakey’s Pizza [Interview]

Angelique Toschi, Consumer Engagement Specialist, Shakey's USA, Inc.

Social media community manager’s are a rare breed of individual, fulfilling a role that simply didn’t exist until recently and, at many companies, may not have their roles and responsibilities firmly defined. This is the first in a series of interviews I plan to have with community managers who are responsible for the execution of social media within their company. What can other community managers, those who want to become community managers, as well as social media professionals learn from their experiences? If you are a social media community manager and would like to be interviewed for this blog, please …

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