Comments on: 6 Tips on How to Accelerate Word of Mouth Marketing through Social Media

By: 6 Keys to Building a Blog to Strengthen Your Nonprofit’s Supporter Base

6 Keys to Building a Blog to Strengthen Your Nonprofit’s Supporter Base — Mon, 04 Feb 2013 11:07:10 +0000

[...] engaging; don’t give up. It takes time to build relationships, whether online or offline. Keep giving folks reasons to talk about you and seek you out. Blog [...]

By: Neal Schaffer

Neal Schaffer — Tue, 30 Oct 2012 05:24:00 +0000

Indeed, it’s counter-intuitive, but negative experiences can be turned into positive ones – and in social media, everyone might be watching, so there’s a huge incentive to make things right!

By: Neal Schaffer

Neal Schaffer — Tue, 30 Oct 2012 05:23:00 +0000

Thanks for the comment – and I couldn’t agree with you more!

By: Creatrix Marketing

Creatrix Marketing — Mon, 22 Oct 2012 16:06:00 +0000

I couldn’t agree with you more on point 5! We work predominately with hospitality clients and trip advisor has had a huge impact on people’s decisions about where to go to eat. Many restaurateurs either delete/complain about negative reviews or simply choose to ignore them.

However, its not always a bad review that does the damage, its the way they are handled. Nobody expects a restaurant to get it right 100% of the time and there will be some who dont have a perfect time.

In our experience, responding in a professional way to the negative review has in many cases flipped it into something of a positive because people see how much you care about your customers experiences.

Numerous times we have converted unhappy customers into loyal regulars, simply through dealing with the review right!

By: Creatrix Marketing

Creatrix Marketing — Mon, 22 Oct 2012 15:56:00 +0000

Great post! People miss the point with social media and spend too much time selling their own stuff instead of creating content that ‘is begging to be shared’!

By: Social Media Viral Marketing May Not Be So Infectious

Social Media Viral Marketing May Not Be So Infectious — Thu, 20 Sep 2012 10:07:06 +0000

[...] times and distributing it to 5 friends, who would have to do the same. This in its simplest form is viral marketing. Getting an audience to pass on a message to their connections, who in turn pass it on to [...]

By: “Fra kjøpt og betalt” til “ærlig og fortjent” | Visit Sørlandets Bransjeblogg

Sun, 19 Aug 2012 20:01:44 +0000

[...] Brukerundersøkelser viser et tydelig skifte fra ”kjøpt og betalt” til ”ærlig og fortjent” når gjesten velger hvor de skal reise, bo og spise m.m. På Sørlandet har vi tatt denne utfordringen på alvor, og jobber dedikert med å ha fokus på eksisterende gjestestrømmer gjennom klyngenettverket Arena Usus. Bedriftene i landsdelen jobber målrettet i egen virksomhet for å bli best på gjenkjøp gjennom å fokusere på de gjestene de har, fremfor de gjestene de ikke har. En viktig prioritet i sommer har vært å få opp sosial “snakkis” hos gjestene, blant annet gjennom aktiv oppfordring til gjestene om å fortelle hva de synes på reisenettsteder som Trip Advisor o.l. Enkelte bedrifter har gått fra 0 til over 50 reviews siden oppstarten av prosjektet. Dette er bare et av flere tiltak som inngår i den digitale verktøykassen som Visit Sørlandet gjennom Arena Usus leverer til bedriftene for å sette fart på det vi kaller “Word of Mouth Social” for bedriften, reisemålet og landsdelen (sjekk gjerne ut Neil Schaffers bloggpost “6 Tips to Accelarte Word of MouthMarketing Trough Social Media”). [...]

By: Traffic Generating Benefits of a Clear Social Media Marketing Vision

Traffic Generating Benefits of a Clear Social Media Marketing Vision — Wed, 25 Jul 2012 10:07:25 +0000

[...] media. Millions of people are participating in a virtual town square; making sure that they are talking about your goods and services is dependent on making sure their experience of them is in their [...]

By: Marketing by Word of Mouth? – Find the Right People to Spread the Word « New Media Marketing

Thu, 21 Jun 2012 19:11:31 +0000

[...] 6 Tips on How to Accelerate Word of Mouth Marketing through Social Media (windmillnetworking.com) [...]

By: WiseStep

WiseStep — Mon, 21 May 2012 11:42:00 +0000

good tip having with mouth marketing ha…