Comments on: How Do I Send a Complaint to LinkedIn?

By: nealschaffer

nealschaffer — Mon, 05 Jul 2010 21:12:58 +0000

I am sorry to hear about your situation. In fact, I know someone who's account was similarly restricted just because they spent a lot of time organizing the tags of their contacts. Bizarre!

I have usually gotten pretty quick initial response from LinkedIn, but from there the results have been random. I think that since LinkedIn has so many members now, they really are only giving quick responses to paid members, for which they guarantee a 24-hour response. I would keep trying to contact Customer Service by following the on-screen rules every day until they contact you. In addition, if you are on Twitter or Facebook, you can try to post a message on their "Wall" or tweet at them.

Other than that my only other suggestion is to create a new LinkedIn Profile using a different email address in order to mitigate the risk. I realize that this will not get your Group back, but at least you can contact Group members to tell them what happened and have them help you in complaining to LinkedIn. Maybe the public knowing will be the best support you can have.

Best of luck in your situation, and do let us know how it goes.

@NealSchaffer

By: offthegrid

offthegrid — Fri, 02 Jul 2010 17:57:45 +0000

Neal, I am not sure how you were able to reach customer service at Linkedin. I have sent no less than 3 emails to customer service from my primary email address in the last 72 hours because they have restricted my account based on the number of people who have viewed my profile in the last week. This all occurred because I created a new group that has generated alot of interest and is adding members everyday at a high rate. The one phone number found on the linked in page for customer service just leads to voice mail. So to my group members it appears that I have just abandoned the group and to others who have sent me email it looks as though I am not responding.

I'd love to hear how you found legitimate contacts and talked to real people.

By: Tim

Tim — Wed, 02 Jun 2010 01:42:42 +0000

LinkedIn is a terrible company. They misled me regarding getting more traffic on my website and now they are charging my account. Do not give them your credit card info. There customer service is a joke. You may be able to get in touch with a person at 650.687.3555.

By: Tim

Tim — Tue, 01 Jun 2010 18:42:42 +0000

By: nealschaffer

nealschaffer — Mon, 01 Mar 2010 13:20:47 +0000

As I am not in any way affiliated with LinkedIn, you will need to contact LinkedIn Customer Service and let them know. They have always been very helpful to me, so I am sure they will be able to address your problem for you. Good luck and do let us know if they were able to resolve your problem or not.

By: cecilianell

cecilianell — Mon, 01 Mar 2010 03:24:40 +0000

To my surprise one day i saw that i have an profile on linkedin,that i definitely NOT registered myself.I cannot even view my own profile.Pls help me to remove it

By: Is There an Official LinkedIn Group on LinkedIn? « LinkedIn Expert Advice & Insight through Your Questions - A LinkedIn Blog that Goes Beyond the “Official” Explanations

Tue, 14 Apr 2009 05:17:51 +0000

[...] this Group right after LinkedIn made all of those terrible Group changes which I mention in my How to Complain to LinkedIn? and other posts, so I have seen some pretty passionate conversations from Group managers like me [...]